We acquire anonymised data from conversational AI platforms and transform it into queryable intelligence. Ask questions. Get answers. Understand your category at a depth traditional research cannot reach.
Request Intelligence AccessSilverback Intelligence acquires anonymised behavioural data from licensed conversational AI platforms operating across health, wellbeing, and consumer product verticals.
Our proprietary processing layer applies sentiment analysis, behavioural pattern recognition, and longitudinal tracking to deliver category-specific intelligence at a depth traditional market research cannot reach.
This is not survey data. This is not a focus group. This is real conversational behaviour — captured at scale, anonymised at source, and structured for commercial decision-making.
Four stages transform raw conversational data into actionable category intelligence.
We hold exclusive licensing agreements with conversational AI platforms. Users engage with AI agents across health, wellbeing, and consumer product categories. All data is anonymised before it reaches us. No personally identifiable information is ever held or processed by Silverback.
Raw conversational data passes through our intelligence pipeline: natural language processing, sentiment classification, behavioural pattern extraction, and temporal analysis. Data is structured by category, demographic cohort, and behavioural stage.
Licensed partners access a live dashboard presenting collective intelligence across their category. Data updates continuously as new conversations are processed. Visualise trends, segment cohorts, and track behavioural shifts in real time.
Our conversational query interface allows you to interrogate the dataset directly. Ask questions in natural language. Receive structured, evidence-based answers drawn from real behavioural data across your category.
The Silverback Intelligence Dashboard is not a static report. It is a queryable intelligence layer built on real behavioural data from thousands of active users.
Every answer is drawn from real conversational data. Not panels. Not projections. Actual behaviour.
We acquire and process data across an expanding range of consumer verticals.
Switching behaviour, product preference, barrier analysis, satisfaction tracking, craving patterns, long-term adherence.
Self-reported health improvements, lifestyle change correlation, motivation drivers, behavioural triggers.
Product interest signals, usage patterns, category awareness, cross-sell intelligence.
Consumption habits, reduction tracking, alternative product consideration, time-of-day behavioural data.
Sleep quality self-reports, product interest correlation, behavioural change tracking, device data integration.
New categories are added as data licensing agreements are established with conversational AI platforms across new sectors.
| Traditional Market Research | Silverback Intelligence | |
|---|---|---|
| Source | Surveys, panels, focus groups | Real conversational AI interactions |
| Sample | Hundreds to low thousands | Tens of thousands, continuously growing |
| Frequency | Quarterly or annual | Continuous, real-time updates |
| Depth | Structured questions, limited follow-up | Unstructured natural conversation, unlimited depth |
| Bias | Observer effect, recall bias, social desirability | Anonymised, unobserved, natural behaviour |
| Query | Fixed report deliverables | Ask any question, get data-driven answers |
| Cost | £50K–£500K per study | Licensing model, fraction of traditional cost |
Silverback Intelligence is available under three licensing tiers, structured per category and commitment period.
Aggregated category reports delivered on a scheduled basis. Structured insights across your vertical with benchmark data and trend analysis.
Full interactive access to the Silverback Intelligence Dashboard. Query the data directly. Filter by demographic, behavioural stage, time period, and product category. Real-time updates.
Exclusive rights to a vertical's intelligence. Competitors locked out. Full API access for integration with your internal analytics infrastructure. Dedicated intelligence support.
Licensing terms are structured per category and commitment period. Contact us to discuss your requirements.
Contact us to discuss licensing for your category.
info@silverbackintelligence.com